HOME
contactcenter

PROFESSIONAL CALL CENTER SERVICES

 

Phone: 8-800-100-22-07,  E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

 

 

interaction with customers

MODERN TECHNOLOGIES OF THE CUSTOMER COMMUNICATIONS FOR BUSINESS

 

Phone: 8-800-100-22-07,  E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

 

businescommunication

PROFESSIONAL SOLUTIONS FOR EFFECTIVE BUSINESS COMMUNICATIONS

 

Phone: 8-800-100-22-07,  E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

 

OUR SERVICES

Here are the services that we are ready to offer for you and perform at a high level.

 

 

 

 

OUR ADVANTAGES

 

 

EQUIPMENT

The hi-tech equipment allowing us to forget what the broken line is. We are armed with the emergency power sequencing system, auxiliary channels and the tailor made software.

LIST OF SERVICES

The vast inventory of the incoming and outcoming services and additional tools for marketing the client’s products and services.

 

WORK WITH THE FOREIGN COMPANIES

We have extensive experience of work with foreign companies and have inhouse interpreters of English and Chinese. We have specific industry solutions particularly for international businesses.

PRICING POLICY

Flexible pricing With us you don’t overpay and any additional profit received compensates our affordable prices.

 

 

WORKING PROTOCOL

Here are the main stages of our collaboration.

GETTING STARTED

Your personal sales manager contacts you and discusses the solutions for your business.

PRE-PROJECT ARRANGEMENTS

Based on the solution chosen the questionnaire covering all the working details is developed. We create the communication scenario on 2 languages.

PROJECT APPROVAL

When the questionnaire is ready your personal manger presents you the detailed working plan with the scripts, rules of the post-call processing, text notification mechanics, reports schedule and other details for your approval.

IT SUPPORT

Our IT staff set the call forwarding, unique names for messaging and announcements and input the scripts. Russian phone numbers for incoming communication are being assigned.

PERSONNEL TRAINING

The staff gets familiar with the work details, scripts and post-call processing mechanics. Then the operators are attested and if passed are assigned to the project.

CONTINEOUS SUPPORT

We maintain the records and correct the project details in real time when required.