Bank & Insurance

International insurance companies and banks are simply obliged to treat customers with care, because it is important for competition that is very large in this area. KATIE Contact center will process all scripts in English or Chinese and translate them into Russian for customers. Our Russian operators will do all response and translated back into your language.

We can offer to you:

  • Call the customers who need to talk about the new stock, increase the rate of deposits, profitable credits, and so on.
  • Conduct surveys to help you get valuable information.
  • Hotline service that will help you respond quickly to customer requests and resolve their problems in 24/7/365 format.
  • Process all incoming calls and messages in messengers, analyze information, and make detailed reports.
  • SMS-mailing and voice mail can save you a lot of time and deliver important information to all your customers.
  • The professional interpreter will translate all customer calls into English or Chinese. Your answers will then be translated into Russian and communicated to the client in any way he likes. Reporting will be the same in your language.
  • We promise that remote contact, the KATIE Call Center, will help your bank or insurance company not just to be the best in your market segment in Russia , but also to be glorified with respect to customers, to create a good image.
  • We will help you with polite and professional call managers.