WEB Stores

For the foreign Internet stores KATIE Contact center can provide a good experience with Russian customers. As you work with us, you will provide your Russian customers with the same level of service as you do worldwide.

We can offer to you:

  • Call customers on requisitions and online orders.
  • Process all incoming calls and messages in messengers, analyze information, and make detailed reports in English or Chinese.
  • Conduct surveys to help you get valuable information about your customers.
  • Hotline service that will help you respond quickly to customer requests and resolve their problems in 24/7/365 format.
  • SMS-mailing and voice mail can save you a lot of time and deliver important information to all your customers.
    russian telephone number includes 8 800

The professional interpreter will translate all customer calls into English or Chinese. Your answers will then be translated into Russian and communicated to the client in any way he likes. Reporting will be the same in your language.