Travel agency

Do Russian tourists buy your tours?
Is there a language barrier to communication?
With KATIE Call center, your tourism company will have a great demand for selling the tours, and a positive image would be fixed to you forever!

For travel agencies, we offer the following services:

  • Hotline for receiving applications and solving customer problems 24 hours a day and a week.
  • Alert customers from your base about hot offers and new tours.
  • Send SMS and voice messages in Russian to report new travel, seasonal discounts, and promotions.
  • Update the customer base.
  • Conduct surveys to help determine the most popular directions.
  • The professional interpreter will translate all customer calls into English or Chinese. Your answers will then be translated into Russian and communicated to the client in any way he likes.
  • Russian telephone number includes 8 800.
  • Reporting will be the same in your language.