HOTEL service

Do Russian tourists visit your hotel?
Is there a language barrier when they call or mail to you?
With KATIE Call center, your hotel will have no problem selling the places, and a positive image is going to be attached to you forever!

For Hotels , we offer the following services:

  • Hotline for receiving applications and solving customer demands 24 hours a day and a week.
  • Alert customers from your base about hot offers and new tours.
  • Send SMS and voice messages in Russian to report for season discounts, and promotions.
  • Update the customer base.
  • Conduct surveys to help determine the most popular booking time for russian clients.
  • The professional interpreter will translate all customer calls into English or Chinese. Your answers will then be translated into Russian and communicated to the client in any way he likes. Reporting will be the same in your language.